Testimonials and Reviews

We welcome feedback from our customers. If you have a query or some feedback for us, we would love to hear from you.

Please use the form to the right to leave us your comments.

Rob newton

Location
department
Customer Review
27/04/2026
Purchased my new ST from here and glad I did - quick process, relaxed and friendly sale (with a few good laughs) & no pressure or pushy tactics from the sales team with everything explained clearly 👌

David

Location
department
Customer Review
24/06/2025
Purchased a Renault Captur in July 2024. Very pleased with the service, few minor points addressed at purchase with no problem at all, polite friendly service. Had a minor problem with wing mirror recently but again addressed under warranty with no trouble. Great service.

KellyAnne

Location
department
Customer Review
31/05/2025
What a great team Ben & Richard are! I bought a Range Rover Evoque from these guys & I cannot fault their service from start to finish! Special shout out to Ben who helped me through EVERYTHING, I couldn't have bought my dream car without him! My car was ready to pick up with MOT, Service, full health check & and amazing valet! I honestly couldn't have went to anyone better.

Paul.nichols

Location
department
Customer Review
20/02/2025
We bought a Toyota Aygo from Ben this week for my daughter who saw it on line and fell in love with it straight away. It's a 59 plate and in brilliant condition. Highly recommend buying from here.

Toni

Location
department
Customer Review
16/01/2025
Had the best experience with cars direct great customer service leaving with my dream car

Paul

Location
department
Customer Review
09/11/2024
Most impressed with this business. I know very little about cars but Ben was throughout the process helpful and up-front on all matters. It was a pleasure dealing with him. Would recommend All Cars Direct to anyone. Thanks Ben.

Dr Kate Cushing

Location
department
Customer Review
22/08/2024
I recently bought a VW Up Stripe as daughters first car in August 2024. We were absolutely delighted with not only the car but the excellent customer service from Ben at allCarsdirect. From the first contact over the phone through to test drive and discussing the purchase we were made to feel welcome. We did not feel pressured to buy. Ben was helpful and thorough and knowledgeable and a pleasure to deal with. Excellent 5 Star Service. Absolutely Recommend.

Karen Mcewen

Location
department
Customer Review
22/04/2024
I found All Cars Direct by accident while browsing Autotrader and saw a car I liked. The next day I called in to have a look and ended up with a new car. This was the first time I had bought a car on my own and Ben was amazing and made the whole process easy and very relaxed. I never felt pressured into buying and a very friendly atmosphere. The customer service is second to none and will be recommending them to everyone I know who is looking for a new car. Thanks Ben and the team a well deserved 5 stars.

David Furness

Location
department
Customer Review
15/01/2024
I bought a BMW125d from Ben and Richard in early January 2024. Am absolutely delighted with the customer service and the vehicle. I found Allcarsdirect via Auto Trader and discovered that it's a company with honest values and integrity. There was no pressure to buy and it was fair to say that once my questions were answered I was given space to make a decision. My vehicle was properly sourced and health checked prior to a pre delivery service and MOT. Thanks again Ben and Richard. Highly recommended 5 stars

Cameron

Location
department
Customer Review
07/01/2024
Got a skoda superb estate from these guys Fantastic company to deal with nothing was an issue and was a simple smooth process called them on the Thursday to arrange a viewing for the Saturday and asked if I wanted the car if I would be able to drive it away the same day the car was not ready as it needed a service as they make sure all there cars are serviced and mot'd before they go to there new owners but they said they would get this done ready for the Saturday for me to take away if I wanted the car but told me I was under no obligation to buy it if I didn't want it of course when I went to view it the car was emaculate and not a thing wrong with it so of course I got it and drove away the same day 2 Fantastic lads and will definitely return to them for future vehicles

Paul Williamson

sales
Customer Review
22/09/2023
Great service even made the wife very happy with 2 cuppas haha.. made us feel welcome and help in anyway they could .. vechicle is fantastic to drive . I would so happily recommend All Cars Direct... if looking for car.

Yalcin

sales
Customer Review
13/01/2023
Fabulous service. Lovely people and pulled out all the stops between xmas and new year when required new car. Very happy with purchase and would happily recommend.

Henry

sales
Customer Review
19/04/2022
Came down from central Scotland to pick Audi A5 black edition very happy with car , and the warm welcome from the staff special thanks to Ben the young one for all his help.

chelsea

sales
Customer Review
03/03/2022
We were looking for a Mercedes and stumbled across all cars direct on auto trader. Fantastic friendly service from Ben. He went above and beyond to help us get finance that suited our family and situation and had our new car ready for us within a day and a half. 5 star service and will definitely be recommending to friends and family. Thanks again Ben.

Sandra

sales
Customer Review
14/02/2022
Was looking for a Qashqui and found the perfect one at All Cars Direct. Ben was very helpful from the day of viewing the vehicle purchasing and collecting it. Excellent service and would highly recommend.

Steve

sales
Customer Review
29/10/2021
Just purchased a Audi A4 avant from here ,superb service ,way better than main dealers ,l have purchased many cars from different dealers and this is probably one of the best .Excellent service from Ben and the staff. Thanks will use again when I need another car

Mark Stirling

sales
Customer Review
08/12/2020
Want to thank Ben so much for excellent and friendly service including delivering the car to my door. Really satisfied customer.

David Mcleod

sales
Customer Review
24/07/2020
I would like to thank all the staff at All cars direct for their professional and caring attitude they showed to me on my purchase of a new car. Ben went out of his way to make my purchase a very special occasion a credit to the company. Although I live a distance from their dealership I will certainly travel the extra miles to purchase my next car from them.

Dave Roberts

sales
Customer Review
16/03/2020
I really couldnt be happier with the service we received from Richard and the team. A great company to deal with. Thoroughly recommend. Thanks again guys

Graeme Donnelly

sales
Customer Review
18/11/2019
I would just like to say a big thank you to Ben and Richard for all your help and great service. After looking for a car for a few weeks I came across this little gem of a garage and found the perfect car for myself. Highly recommended.

paul smith

sales
Customer Review
07/11/2019
a real good service made me feel welcome great bunch of lads

robin

sales
Customer Review
21/09/2019
Great service good advice and a very pleasant place to buy a car . PS not a bad cup of coffee either for me and my better half . Robin pattison

Tony Hope

sales
Customer Review
07/09/2019
Ben and Richard a big thank you. What a find your garage is. First class service with a smile. It was so easy to deal with you guys as a buying car addict your service was faultless and for the right car I will be back. I have already told my family and friends about you guys worth driving nearly an hour for. Cheers and thanks

Sue Patterson

sales
Customer Review
14/07/2019
What a cracking find this garage is. Today we've collected our Audi A4. Ben your a real nice genuine guy who went over and above. Your customer service skills was exemplary and in fairness it was that what got you our business. The car is mint and everything we were looking for in a car. Will we be back.......absolutely. Thanks so much
Customer Review

All Cars Direct

19/07/2019
Ah, Very kind words Sue! Thank you for the business and hope you enjoy your new Black edition!!

jim devlin

sales
Customer Review
09/06/2019
Wow great guys Ben and Richard were very helpful in making me make the right choice i would certainly go back there for my next car excellent service

kevin perrin

sales
Customer Review
13/04/2019
Purchased a Mondeo Titanium X Sport recently and highly recommend All cars direct. Great car great service. Special mention to Ben in sales top man.

Gaz

sales
Customer Review
22/03/2019
Very pleased with the car and the price as well. Would I buy another car off them of course I would.

CHARLIE

sales
Customer Review
06/03/2019
Just bought a stunning BMW from these guys . Excellent service from the start very friendly team would highly recommend dealer to anyone looking to buy a new car .thanks guys

Chris wood

sales
Customer Review
09/01/2019
Absolute gents well organised really good deal in the end made to feel special and considered all in all 10 out of 10

Chris Bellas

sales
Customer Review
28/10/2018
Fantastic customer service and fantastic car

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